General Information

Who can I speak to for more information on the event? Please call us on +44 (0) 20 33971390 or alternatively email office@prestelandpartner.com

How do I register? The easiest way is to register online here or send us an email to office@prestelandpartner.com or call us on +44 (0) 20 33971390. Once we have received your registration, you will receive confirmation, event details and invoice by email within two working days.

By Invitation Only: To maintain the privacy and exclusivity of the conference, attendance is restricted.  Criteria to qualify for attendance (business type, position of the individual concerned, etc) is listed on the organiser's website. If admittance is refused, a full refund will be made.

How do I pay? You can pay by bank transfer, credit card, debit card, cheque. Payment terms are 14 days from date of invoice.

Availability and Allocation of Delegate Places: All places are allocated on a strictly first come first serve basis, and we would strongly advise you to return your registration form as soon as possible in order to guarantee your place.

What is included in the overall cost for the event? Other than entry to the event, the price includes refreshments such as tea, coffee and snacks at the morning registration desk and during breaks, as well as lunch at the event venue and a drinks reception. If you have any special dietary requirements, such as an allergy or a vegetarian diet, please let our team know in advance and we will be happy to arrange appropriate food for you. The price does not include the hotel accommodation or your travel arrangements.

What happens if I want to cancel my booking? 
If you are cancelling a delegate booking: A substitute delegate is always welcome at no extra charge. To make this change in advance of the event please contact our team by phone, or email and supply your new delegate’s name, job title and email address. Alternatively, your new delegate can simply arrive at the registration desk on the day of the event and let the onsite staff know that they are replacing their colleague. No refunds can be made for cancellations with most conference organisers, however we offer the following: A cancellation fee of 25% is applicable to cancellations received up to 3 months before the event, increasing to 50% for cancellations received 2 months before the event and 75% for cancellations received 1 month before the event.

If you are cancelling a sponsorship booking: As a gesture of goodwill, the organisers might shift your sponsorship booking for another forum held in the same year or within 6 months’ time from the originally booked forum. If you fail to re-book your sponsorship with us, the following cancellation terms will apply: a cancellation fee of 25% is applicable to cancellations received up to 3 months before the event, increasing to 50% for cancellations received 2 months before the event and 75% for cancellations received 1 month before the event.

Will you keep me updated of any changes to the events? It may be necessary for reasons beyond the control of the organisers to alter the content and timing of the programme and/or speakers. Any major changes, such as a change of date, venue, or start time will be sent to all registered delegates directly by email immediately. Any changes regarding speakers and timings during the day will be updated on the event website - please check individual pages for details.

Where is the event being held and how do I get there? Please see all information here 

Arrival: When you arrive at the event please go to the registration desk and collect your badge and documentation. Your badge must be worn at all times. 

Refreshments: Welcome tea, coffee and snacks are available before the conference, lunch is served around midday and there will be both a morning and an afternoon coffee break as well as a drinks reception in the evening of Day 1 of the forum. If you have any special dietary requirements, such as an allergy or a vegetarian diet, please let our customer service team know in advance and we will be happy to arrange appropriate food for you.

Disclaimer: Please note that Prestel & Partner Ltd., the organisers, do not endorse or recommend in any way any of the companies, individuals or firms presenting at, attending or associated with the conference nor the information given by them.  All information provided at the conference is for information only and to be used on an ‘as is, with all faults' basis.  The organiser relies on the companies, individuals or firms presenting at or associated with the conference to present accurate and reliable information, however, the organisers give no warranty for it.  The organisers shall not be liable for any decision made or action taken by delegates based upon any information obtained at or as a result of attending the conference.